> ## Documentation Index
> Fetch the complete documentation index at: https://docs.turbodev.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# AI Agents in Turbodev

Agents in Turbodev allow you to automate customer conversations on WhatsApp using intelligent, trigger-based automation.

You can create AI agents that respond to messages, trigger after orders, or start conversations from Click-to-WhatsApp ads.

## Prerequisites Before Creating an AI Agent

Before creating an AI Agent, ensure:

* You have sufficient **AI Credits** available.
* If credits are not available, purchase a minimum of **1000 AI credits**.

To check your AI credits:

1. Go to your Turbodev dashboard
2. Click on the profile → Select Subscription

   <Frame>
     <img src="https://mintcdn.com/starfiitechnologyprivatelimited/iYxRJfRrl_hoij6d/images/AI_Agents/AI_Credits.png?fit=max&auto=format&n=iYxRJfRrl_hoij6d&q=85&s=fd087e11c5537db4defb8f55a95ae117" alt="AI Credits" width="1717" height="151" data-path="images/AI_Agents/AI_Credits.png" />
   </Frame>
3. Check the AI Credits balance
4. If required, purchase additional credits

AI Agents will not function without available AI credits.

## How to Create a New AI Agent

Follow these steps to create an AI Agent:

### Step 1: Go to AI Agents

1. Log in to your Turbodev dashboard
2. Click on **AI Agents** from the left navigation panel
3. Click **Create New AI**

<Frame>
  <img src="https://mintcdn.com/starfiitechnologyprivatelimited/iYxRJfRrl_hoij6d/images/AI_Agents/create_new_ai_agent.png?fit=max&auto=format&n=iYxRJfRrl_hoij6d&q=85&s=d99c8e5d1f530e43c7ec55cb827b8153" alt="Create New Ai Agent" width="1727" height="911" data-path="images/AI_Agents/create_new_ai_agent.png" />
</Frame>

### Step 2: Enter Basic Details

You will need to enter:

* **AI Name**
* **Description**
* **Agent Type**

Choose the appropriate agent type based on your use case.

## AI Agent Types in Turbodev

Turbodev offers three types of AI Agents:

### 1. Message-Based Bot

A Message-Based AI is triggered when a user sends a message that matches a specific intent or keyword.

<Frame>
  <img src="https://mintcdn.com/starfiitechnologyprivatelimited/iYxRJfRrl_hoij6d/images/AI_Agents/message_based_ai.png?fit=max&auto=format&n=iYxRJfRrl_hoij6d&q=85&s=1e84d3f6f5b460a569f9271b86a0e39b" alt="Message Based Ai" width="1919" height="909" data-path="images/AI_Agents/message_based_ai.png" />
</Frame>

Example:

* User sends: “Pricing”
* AI triggers and responds automatically

This is ideal for:

* FAQs
* Support queries
* Product inquiries
* General automation

### 2. Order-Based Bot

An Order-Based AI is triggered automatically when a customer places an order from your connected catalogue.

<Frame>
  <img src="https://mintcdn.com/starfiitechnologyprivatelimited/iYxRJfRrl_hoij6d/images/AI_Agents/order_based_ai.png?fit=max&auto=format&n=iYxRJfRrl_hoij6d&q=85&s=96891606d1fbbd8a32ab272172ceb6ff" alt="Order Based Ai" width="1919" height="912" data-path="images/AI_Agents/order_based_ai.png" />
</Frame>

This type of AI works without waiting for a message from the customer.

Ideal for:

* Order confirmations
* Post-purchase upselling
* Delivery instructions
* Automated follow-ups

### 3. CTWA Ad–Based Bot

This AI is triggered when a conversation starts from a **Click-to-WhatsApp (CTWA) advertisement**.\\

<Frame>
  <img src="https://mintcdn.com/starfiitechnologyprivatelimited/iYxRJfRrl_hoij6d/images/AI_Agents/ctwa_based_ai.png?fit=max&auto=format&n=iYxRJfRrl_hoij6d&q=85&s=4682ad5deacdd0ec14aea9f7af908e2d" alt="Ctwa Based Ai" width="1919" height="912" data-path="images/AI_Agents/ctwa_based_ai.png" />
</Frame>

When a user clicks your ad and opens WhatsApp, the AI agent starts the conversation automatically.

Ideal for:

* Lead generation campaigns
* Ad-based promotions
* Campaign-specific automation

## Edit or Update an AI Agent

After creating an AI Agent, you can update it anytime.

You do not need to recreate the bot to make changes.

Editable details include:

* Name
* Type
* Trigger settings

This allows you to refine and optimize automation without disrupting the existing setup.

## Next Step: Configure the AI Agent

Once the AI Agent is created:

* Click on the created AI
* Configure the AI settings
* Set up intents, responses, and logic

AI configuration and advanced setup will be covered in a separate document.