> ## Documentation Index > Fetch the complete documentation index at: https://docs.turbodev.ai/llms.txt > Use this file to discover all available pages before exploring further. # Resolve Conversations > Improve customer service efficiency by using the Resolve Conversation Card to close conversations once the required information or action is completed. ## Overview The **Resolve Conversation Card** is used to mark a conversation as resolved after successfully collecting the necessary details from a customer. This helps teams keep the inbox clean, focused, and organized. Resolve ## How It Works When this card is triggered: * The conversation is marked as **Resolved** * All chat history, notes, and collected data are retained * The conversation is removed from the active inbox view Agents can manually reopen the conversation later if further communication is required.