> ## Documentation Index
> Fetch the complete documentation index at: https://docs.turbodev.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Update Contact Fields

> Keep your customer data accurate and up to date by using the Update Contact Fields Card. This card allows you to update contact details and tags dynamically as users move through a chat-flow.

## Overview

The **Update Contact Fields Card** lets you modify contact information such as name, phone number, email, availability, preferences, instructions, and **tags** collected during a conversation. This helps teams maintain clean, structured contact records without manual updates.

## What Can Be Updated

Using this card, you can update:

* Standard contact fields (name, email, phone, etc.)
* Custom contact fields
* Contact tags (used for categorization and filtering)

## Updating Contact Fields & Tags

To update a contact field or tag:

<img src="https://mintcdn.com/starfiitechnologyprivatelimited/19rL81QK_9F9XByA/images/bot/actions/update%20contact%20fields.png?fit=max&auto=format&n=19rL81QK_9F9XByA&q=85&s=3b2e5a5db83b64b3252424b197f603c1" alt="Update Contact Fields" width="509" height="440" data-path="images/bot/actions/update contact fields.png" />

1. Select the **Contact Field** you want to update
2. Provide the **value** for the field
   * Values can be static
   * Or dynamic using variables such as user responses or system data
3. Choose how the value should be updated using an operation

## Available Operations

* **Replace**\
  Use this when you want to overwrite existing contact data with a new value.
* **Add if Empty**\
  Adds the value only if the field currently has no data.
* **Append**\
  Adds new information to the existing value instead of replacing it.

## Saving the Update

Once configured, click **Save**.\
When a customer reaches this step in the chat-flow, Turbodev automatically updates the contact record with the latest information.