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The Turbodev Shopify WhatsApp Integration connects your Shopify store to WhatsApp via webhook events. Each time Shopify fires a webhook (e.g. a new order, a payment, a shipment update), Turbodev receives the payload, optionally enriches it with additional Shopify API data, and then sends a pre-configured WhatsApp template message to the customer. This guide documents every available variable for all 9 supported webhook workflows so that you can confidently map data to your WhatsApp message templates without guesswork.

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How Variable Mapping Works

When you design a WhatsApp template in Turbodev, each placeholder in the template body must be mapped to a field path. There are two kinds of fields:
  • Regular fields - come directly from the raw Shopify webhook payload. They are always available immediately when the webhook fires and cost no extra API calls.
  • Computed fields - enriched by the Turbodev backend. The system makes an additional Shopify API call or performs a calculation to produce these. They are NOT present in the raw webhook body. Crucially, computed fields are only fetched when you actually map them in your template - they are never fetched unnecessarily.