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Overview

The Ask List Option card allows you to display up to 10 selectable options in a single message. It’s ideal for menus, FAQs, service categories, or any scenario where customers need to choose from multiple options without typing.

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How to Use It

Ask List

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Header Type

Use this field to add a short heading that sets context for the list. For example, a welcome message or a brief introduction to what the options represent.

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Question Text

This is where you ask the main question or explain what the list is for. It helps guide the customer on how to use the options provided. The footer can contain supporting information such as your business name, a short tagline, or any additional context related to the list.

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Options Type

Static Options
Static options remain fixed for all users and are best suited for standard menus or predefined selections. List Option You can:
  • Add up to 10 options
  • Organize options into multiple sections for better clarity

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Validation Settings

Attempt
Set how many times the question should be repeated if the customer provides an invalid response. Validation Error Message
This message is shown when the customer responds with something other than the listed options, guiding them to choose correctly. Action on Invalid Response
Define how the flow should proceed when an invalid response is received:
  • End the flow
  • Skip the question
  • Proceed to fallback

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Store Response in Variable

Save the customer’s selected option into a variable for use later in the flow. You can create a new variable or select an existing one while configuring the card.

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Save

Once all required fields are configured, click Save to activate the card and continue building personalized flows based on the customer’s selection.