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Send Text Card

The Send Text Card allows you to send plain text messages to customers with just a few clicks. It is commonly used in bot flows, automated follow-ups, and conversation handling to deliver clear and timely messages. Send Text

Use Variables

Variables help you personalize messages using customer data already available in Turbodev.
For example, a message like:
Hello , how can we help you today?
will automatically replace {{name}} with the customer’s actual name. To add variables:
  • Click on Add Variables
  • Select the required field from the dropdown list Add Variable
Ensure the selected variable contains data; otherwise, it may appear blank in the message.

Edit, Duplicate, or Delete Send Text Card

You can manage Send Text cards easily while building flows:
  • Edit the card to update the message content
  • Duplicate the card to reuse the same message in another part of the flow
  • Delete the card if it is no longer needed Edit Send Text
These options appear when you hover over the Send Text card, making flow management simple and flexible.